Technology Resources for New Students

Welcome to the College of Charleston!

The Division of Information Technology has compiled the following resources for new students to provide you with essential technology information offered at the College of Charleston.

Student Laptop Requirement

All students are required to have a laptop computer.

Financial aid may be available-Visit Financial Aid for information on available options.  Information Technology has a limited number of laptops and WiFi Hotspots available to loan to those students who cannot afford one.

System Requirements

Minimum Requirements

  • Windows 10 or MacOS version 10.15
  • i5 processor
  • 8GB of RAM
  • 250 GB solid state hard drive
  • Webcam and microphone should be built-in

High Performance Requirements

  • Windows 10 or MacOS version 10.15
  • i7 processor
  • 16GB of RAM
  • 250GB of solid state hard drive
  • Webcam and microphone should be built-in

Both Apple and Dell have established College of Charleston online stores where you can take advantage of reduced pricing when purchasing personal computers. Both sites include models recommended by Information Technology at various price point options.

Apple CofC Discount Dell CofC Discount


Accounts and Access

Email

  • New Students will have a Cmail account created for them upon enrollment. Cmail is the College’s email system for students.

MyPortal

  • MyPortal is an app (mobile or web-based) that allows the College of Charleston community access to academic, administrative and service applications in one place. Access MyPortal
  • Easily access: Oaks, DegreeWorks, My Grades, My Holds, Registration Tools and My Housing & Dining

Self-Service Password Reset

  • Reset, unlock or change ALL of your CofC IT managed account (MyPortal, MyCharleston, Office 365, OAKS, Eduroam,etc.) passwords on your own, without assistance from the IT Service Desk.
  • To utilize this option you must first register your account by adding a phone number, non-CofC email address or Microsoft Authenticator app to your security methods.
  • Self Service Password Reset

Software Downloads

Productivity Software

  • Free Microsoft Office 365 Applications
  • Google for Education Applications
    • Includes: Gmail. Google Drive, Calendar, Docs, Sheets and Slides
    • Google Drive offers 10GB of storage

Internet Security Software

  • Trend Micro
    • Internet Security software available fro FREE download on Windows or MacOS
    • Protect your identity, socialize safely with protection against ransomware and other web threats
    • Trend Micro Installation

AppsAnywhere


Wireless Access

The College of Charleston offers the following wireless networks for students. Connect a Device to the Wireless Network

eduroam

  • Supported by Information Technology providing all students, faculty and staff secure wireless network access.
  • eduroam gives campus community members access to internet and wireless service at more than 4,000 other eduroam institutions globally.
  • Auto configure your device http://go.cofc.edu/wifisetup

MyResNet


Additional Technology Tools/Services

Printing

  • Students receive 300 FREE Black & White pages each session three times a year (Fall/Spring/Summer). Additional printing over allocation will be
  • PaperCut’s Mobility Print is available for students connected to eduroam to Addlestone Library, Education Center and Beatty Center printers.

Computer Lab

  • Addlestone Library offers computer workstations for use in the event your computer is unavailable.

Need additional Technology Assistance?

IT Service Desk

  • The IT Service Desk is available to provide technical support for your hardware, software or technology related questions.
  • Assistance can be found via self-service support at help.cofc.edu or walk-up locations on campus.

Knowledge Base

  • Find the answers you need quickly by searching our Knowledge Base where we’ve cataloged the resolution to many common questions and issues affecting multiple users.

Follow us on Social Media

Twitter (@cofcit)

Instagram (@cofc_it)

Facebook (@cofcit)